It’s official! I’m going to see my beloved Reds play in Melbourne this July. I’m so excited! July will be an amazing month. With camp, PAX, and now Liverpool FC. I really can not wait.
It’s not all happy news though.
Getting a ticket to the match was one of the worst experiences I’ve ever had buying something online. The Ticketek website had a countdown timer that only gave you twelve minute sessions at a time on the website. At the end of these twelve minutes, you are logged out and placed in a queue. I was fine with this, as I had logged on just before 7am, when the presale started. After 7am though is when I started to get really pissed off.
I originally wanted two Platinum tickets (the highest tier). I had gotten pretty good seats, where I wanted. It was up to the payment stage, so I entered my card details. It wouldn’t go through. I knew I had enough money too. I thought that was strange.
The countdown at the bottom of the screen was still ticking away.
Alright, I’ll just borrow my mother’s card. She gave me her card and I entered those details in.
And I’m then booted off the site. The timer had run out during card processing. What a load of shit.
So I have to wait about a minute or two before I’m allowed back in. By the time I could get to purchasing again, all the Platinum tickets were sold out. I was so infuriated. I kept trying, and I couldn’t even secure Gold tickets (the next tier). I kept trying. Eventually I was able to get Gold tickets right on the top level of the stadium, far from ideal and two levels away from Platinum.
In the end, I am really happy about getting tickets in the first place, especially before they sold out. I am just utterly disappointed and angry about what I had to go through to get them.
Never buying from Ticketek again.